Terms & Conditions

Last Updated: August 26, 2026

These Terms & Conditions govern your use of the Vellorique website and purchases made through our online store.

The website and store are operated by GOLAWSY LLC, doing business under the brand name Vellorique.

By accessing our website or placing an order, you agree to these Terms & Conditions, subject to any mandatory consumer rights provided by applicable law.

1. Business Information

Legal Business Name: GOLAWSY LLC
Brand Name: Vellorique

Business Address:
6192 Coastal Hwy
Lewes, DE 19958
United States

Customer Support Email: info@vellorique.co

2. Products

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate and current.

Product images may appear slightly different depending on your device, screen settings, lighting, or other factors.

3. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or change product availability at any time.

If we are unable to fulfill an order that has already been placed, we will notify the customer and provide an appropriate resolution, including a refund where applicable.

4. Prices

Prices are displayed in the currency shown on the website or at checkout.

Prices may change from time to time. Changes will generally not affect orders that have already been accepted and confirmed.

If an obvious pricing or technical error occurs, we reserve the right to correct the error and, where appropriate, contact the customer regarding the affected order.

Applicable taxes, duties, or import charges may apply depending on the customer's location and applicable laws.

5. Orders

When you place an order, you submit a request to purchase the selected products.

After submitting an order, you may receive an order confirmation email.

An order confirmation does not prevent us from cancelling an order where there is a legitimate reason, including product unavailability, payment failure, suspected fraud, obvious pricing errors, or legal or regulatory restrictions.

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Payment

Payments are processed through the payment methods made available at checkout.

Third-party payment providers may process payment information according to their own terms and privacy policies.

We may use payment-security and fraud-prevention systems to help protect customers and our business against unauthorized or fraudulent transactions.

7. Shipping

Orders are generally processed within 1–3 business days.

Estimated delivery times after processing are:

• Europe: approximately 3–10 business days

• United States and Canada: approximately 5–14 business days

• Other international destinations: approximately 5–14 business days

These are estimated delivery times and are not guaranteed delivery dates.

For additional information, please review our Shipping Policy.

8. Returns and Refunds

Returns, refunds, cancellations, damaged products, defective products, and incorrect orders are handled in accordance with our Refund & Return Policy and applicable consumer protection laws.

Nothing in these Terms & Conditions is intended to restrict any mandatory statutory rights.

9. International Orders

Vellorique accepts international orders where shipping is available.

Customers purchasing internationally are responsible for ensuring that products may legally be imported into their destination country.

International shipments may be subject to customs duties, VAT, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, such charges are the responsibility of the customer.

10. Customer Information

Customers agree to provide accurate and complete information when placing an order.

This includes accurate billing, shipping, and contact information.

Providing incorrect information may result in delays or inability to deliver an order.

11. Prohibited Use

You agree not to use our website:

• For unlawful purposes

• To commit fraud

• To provide false or misleading information

• To attempt unauthorized access to our systems

• To interfere with website operations

• To violate applicable laws or regulations

• To infringe intellectual property or other rights belonging to Vellorique, GOLAWSY LLC, or third parties

12. Intellectual Property

Unless otherwise stated, the Vellorique name, branding, logos, website content, graphics, photographs, product descriptions, text, and other materials are owned by or licensed to GOLAWSY LLC or the applicable rights holder.

You may not reproduce, distribute, modify, copy, or commercially exploit our content without prior written permission, except where permitted by law.

13. Website Availability

We aim to provide a reliable and accessible website.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or completely free from errors.

Temporary interruptions may occur due to maintenance, security updates, technical issues, service-provider outages, or circumstances beyond our reasonable control.

14. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics providers, advertising services, fraud-prevention services, and other technology providers.

Use of third-party services may also be subject to the terms and policies of those providers.

15. Limitation of Liability

To the maximum extent permitted by applicable law, GOLAWSY LLC will not be responsible for losses caused by circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

16. Consumer Rights

Nothing in these Terms & Conditions affects mandatory consumer rights provided by applicable laws.

If a provision of these Terms & Conditions conflicts with a mandatory consumer protection requirement applicable to you, the mandatory legal requirement will prevail to the extent of the conflict.

17. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our business, services, or legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

18. Contact Information

Vellorique
Operated by GOLAWSY LLC
6192 Coastal Hwy
Lewes, DE 19958
United States

Email: info@vellorique.co